Privacy Policy

Privacy Notice for clients and suppliers in accordance with GDPR 679/2016

This privacy notice is provided by SopranoVillas.com, branch of Romeloft.com S.R.L., pursuant to Article 13 of Legislative Decree June 30, 2003, No. 196, “Personal Data Protection Code,” and Article 13 of GDPR 679/16, “European Regulation on Personal Data Protection.”

Data Controller

The data controller for the processing of personal data is SopranoVillas.com, branch of Romeloft.com S.R.L., located at Via Oslavia n.30, 00195 Rome (RM), Italy.
The controller can be contacted at the following email address: [email protected]

Source of Data

The personal data processed are those provided directly by the data subject during the account registration process with SopranoVillas.com.

Cookie Policy

This application uses tracking technologies. For more information, users may refer to the Cookie Policy.

Purpose of Data Processing
The purpose for requesting personal data is to create a personal account that will allow you to:

  • Manage bookings
  • View current and historical quotes
  • Verify invoices and payments
  • Manage consents
  • Access documents generated by SopranoVillas.com
  • Browse the Services catalog

The same data may be used to complete a new booking, if requested, together with any booking-related data that is not part of the data set required for account registration. With consent, phone contact details may be used through an instant messaging system to request or receive information related to the current stay.

Additionally, with consent, the same data and choices made may be used for customer profiling to conduct market research and offer personalized promotions.

Data recipients

The personal data processed by the Data Controller will not be disclosed to unspecified individuals in any form, including making it available or accessible for simple consultation. However, it may be shared with the Data Controller’s employees and certain external collaborators. Additionally, data may be shared, strictly as necessary, with entities responsible for providing goods and/or performing services or tasks in relation to order issuance, information requests, or quotes. Furthermore, data may be communicated to those authorized to access it under laws, regulations, or EU directives. Specifically, based on their roles and work responsibilities, certain employees are authorized to process personal data within the limits of their duties and in accordance with instructions provided by the Data Controller.

Data Transfer

There is no provision for the transfer of personal data to third countries or international organizations. However, SopranoVillas.com, branch of Romeloft.com S.R.L., reserves the option to use cloud-based services; providers of such services will be selected solely if they can offer adequate assurances to ensure compliance with Italian and European privacy laws.

Data Retention

The personal data mentioned above will be stored in company records and retained in accordance with legal requirements or until a modification or deletion request is made by the data subjects. SopranoVillas.com, branch of Romeloft.com S.R.L., retains and processes personal data only for as long as necessary to fulfill the specified purposes. Subsequently, personal data will be stored, without further processing, for the duration required by current civil and tax regulations.

Data Subject Rights

The data subject has the right to:

  • Request confirmation of the existence of personal data concerning them (right of access);
  • Know the origin of the data;
  • Receive intelligible communication of the data;
  • Obtain information on the logic, methods, and purposes of processing;
  • Request updates, corrections, integrations, deletions, anonymization, or blocking of data processed in violation of the law, including data no longer necessary for the purposes for which it was collected;
  • In cases of consent-based processing, receive their data provided to the controller in a structured, machine-readable format commonly used by electronic devices, at only the cost of any support medium;
  • File a complaint with the Supervisory Authority (Privacy Guarantor);
  • And more generally, exercise all rights granted by current legal provisions.

The data subject may exercise these rights by sending a registered letter to the Data Controller or via email, specifying the subject of their request and attaching a copy of a valid identification document.

Consent and Withdrawal

Pursuant to Article 23 of Legislative Decree 196/2003, as amended, and Article 6 of GDPR 679/16, the data subject may withdraw consent at any time. However, specific processing may remain lawful and permissible without consent if it is necessary to fulfill a contractual obligation, a legal requirement, or a legitimate interest.

Filing a Complaint

The data subject has the right to file a complaint with the supervisory authority of their country of residence (Privacy Guarantor) if they believe their data has been improperly processed.

Refusal to Provide Data

The data subject may refuse to provide their personal data to the Data Controller. However, the provision of personal data is necessary for the proper and efficient management of the contractual relationship. Therefore, refusal to provide data may partially or fully compromise the contractual relationship.

Modifications to This Privacy Policy
The Owner reserves the right to modify this privacy policy at any time, providing notice to Users on this page and, where technically and legally feasible, via any contact information available to the Owner. Users are encouraged to review this page frequently, referring to the date of the last modification at the bottom.

If changes impact processing activities based on User consent, the Owner will obtain new consent from the User where necessary.

Automated Decision-Making Processes

SopranoVillas.com, branch of Romeloft.com S.R.L., currently does not perform any processing of personal data obtained through contracts with clients and suppliers that would lead to automated decision-making processes.